Lloyd Platt & Co Limited – GDPR – Privacy Policy

Lloyd Platt & Co Ltd

Privacy Policy

This Policy explains how we may collect and use information about you collected through our website. For the purposes of the Data Protection Act 1998 Lloyd Platt & Co Ltd is the data controller in respect of your personal data. This Policy may be updated from time to time. Various forms on our site invite you to submit your contact details and other information about you or your organization or to send us emails (which will of course identify you).

Personal Data 

We only collect personal data when you explicitly provide it to us by filling and submitting an enquiry form or submitting data to us for the purpose of a meeting or instructing us to act on your behalf. The personal data may include your name, phone number, email address, other contact details and your use of our website. We record and use that personal data in order to contact you, to handle or your enquiry and to help improve our website, our marketing and our service to our clients and prospective clients. We are regulated by the Solicitors Regulatory Authority and treat extremely seriously our obligation to keep your personal data confidential.

By submitting your personal data, you consent to this collection and use. You have a right under the GDPR to request access to, rectification of or eraser of data. You can request a restriction of processing or the porting of data.  You have the right to withdraw your consent at any point bearing in mind of our contract with you.  You have the right if your request is not dealt with to complain to the Information Commissioners office in the UK which is the supervising office.  In your case the provision of personal data is a contractual requirement or required for entering into a contract with us or continuing with your existing contract.

There are six lawful bases for this firm holding your data namely: –

  1. Consent
  2. Performance of a contract. It is vital to hold and deal with your data in order to perform our contract with you.
  3. To allow compliance with our legal obligations ie the holding of your data in accordance with the Law Society obligations to hold your material for six years after the cessation of your case.
  4. In order to protect your vital interests;
  5. The legitimate interests of the data controller; or
  6. Public interest or exercise of official authority.

In each case the purpose for which you are submitting your details will be made clear. For example, to receive bulletins or to be sent information on events. We may also send you firm related announcements from time to time. We may also use third parties to process or administer the data on our behalf, for example to send out invitations to events but such third parties are not permitted to use the data for their own purposes. We do monitor visits to our website so that we can improve our service and make the site easier to navigate. The information we use to do so does not identify you as an individual. If we are holding any of your documents in our dead filing system this will be for the purposes of complying with the Law Society/SRA requirements that your documents are held for a period of six years from the end of your case. As you are aware your papers at the end of this period (as you have been notified unless you wish to collect them) will be destroyed by an authorised third party under our GDPR policy so that your documents and data are fully protected.

If you have any queries about this policy or the data we hold about you, or if you wish to update any information we hold about you, please email us at GDPR@divorcesolicitors.com .

Non-Personal data

From time to time we may use cookies and other techniques to collect non-personal data about our website usage and online advertising. We analyse this data to help improve our website, our marketing and our service to our clients and prospective clients and to help us deliver relevant advertising. The systems we use for this are specifically designed to ensure this data cannot be used to identify you.

By using our website, you consent to this collection and use.

What are Cookies?

Cookies are small text files that are stored on your computer or other device by most websites, including ours.

What are Cookies used for?

For marketing purposes to display targeted content and to display advertisements from time to time to your device after you have left the website

Removing Cookies

You may change your website browser settings to reject cookies. To learn how to disable cookies or opt out of their use visit: http://www.allaboutcookies.org/

Third Party Advertising

From time to time we use third party advertising services from vendors such as Google to promote our services across the internet. This includes re-marketing whereby third-party vendors may use cookies and related technologies to gather non-personal data about your use of our website and to use this to target advertising on third-party websites.

If you wish to opt out of Google’s use of cookies you can do so by visiting Google’s Ads Settings. To opt out of targeted advertising from other third-party vendors visit the NAI opt­ out site at networkadvertising.org/choices or the EDAA opt out site at youronlinechoices.eu.

Governing Law

The Disclaimer and Legal Notice and all issues regarding this website are government by English law.

If you are experiencing any problems with this website please email us at GDPR@divorcesolicitors.com

To make an appointment to see us telephone Lloyd Platt & Co: 0208 343 2998 – 3rd Floor Elscot House, Arcadia Avenue, London N3 2JU

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